With all of the feature rich capabilities of Microsoft Dynamics AX 2012, sometimes it can be difficult to know exactly where to go for help. By leveraging the power of the Internet, Microsoft has made many different sources available to help application end-users, system administrators, and developers find the answers they need.
TechNet – http://technet.microsoft.com
TechNet was originally only available to customers with paid subscriptions, but much of the site is now available as a public resource for IT professionals and application end-users to find step-by-step instructions, documentation, and with the addition of web-based forums, blogs, and social bookmarking, the advanced users can benefit from the knowledge and experience of others. If you want to know where to find a certain menu item or to get some insight from other Microsoft Dynamics 2012 users and professionals, this is the place for you.
MSDN – http://msdn.microsoft.com
The Microsoft Developer Network web site is the home for a collection of sites that provides information and documentation for the Microsoft developer community. While there are many ways for end-users to customize the look, feel, and functionality of Microsoft Dynamics AX 2012, Microsoft has also provided developers the ability to configure and customize AX to meet your company’s specific needs. This is a great resource for learning about a wide assortment of software development tactics and procedures.
Microsoft Dynamics AX 2012 Help System
The newly redesigned Help System in AX 2012 is a great place to quickly go from within Microsoft Dynamics AX 2012 to find the help you need on the actual form or task that you are working with. The Help viewer can be accessed by using the Help menu in the AX client, clicking the Help icon, or hitting F1.
The Help system server resides locally within your local area network, and can be updated and customized in one central location to provide your application users the help that they may need.